Tag: customer interactions

How Chatbots Will Change The Way Companies Interact With Customers?

How Chatbots Will Change The Way Companies Interact With Customers?

News, Tech World, Uncategorized
We know that artificial intelligence (AI) will change business. Well, it looks like chatbots might be the first stand to revolutionize the way customers interact with companies. As it becomes easier to leverage advances in AI, more and more companies are turning to chatbots. This is only to help the customer find what they want, get the help they need or even schedule or service. With the advancement of mobile technologies, the consumer expects greater responsiveness from companies round the clock. Bands are therefore expected to serve better customer relationship management (CRM) across various channels. Chatbots, in turn, provides the opportunity to make your business easier to interact with. What Are Chatbots? A chatbot is a program that communicates with a user via text. It un...